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What mybos88 Does With Your Personal Data

When you open an account with us, we collect certain personal details to keep your account secure and your transactions running. This page sets out exactly what we collect, why we hold it, and how you can request changes or removal at any time.

Account data handled with careLocal payment activity kept privateYour rights available on requestData shared only where requiredContact us to update any detail

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HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

Our approach to your data is built on four practical areas: what we store, how we secure it, what cookies do on this platform, and how long we keep anything after your account closes. Each area below reflects the actual way the platform operates — not a template response.

Account Security

Your account is protected by password authentication and OTP verification on login. We do not store raw card numbers; payment credentials stay within Touch 'n Go eWallet, Boost, or GrabPay systems.

Cookies and Session Data

We use session cookies to keep you logged in and to remember your game lobby position. Analytics cookies run in aggregate — no individual browsing profile is created or sold.

Data Retention

Active account data is held while your account is open. After closure, we retain transaction records for a defined period to handle any dispute or audit request, then delete them.

Third-Party Access

Payment processors receive only the reference data needed to complete your GrabPay or DuitNow transfer. No marketing partner receives your personal account details.

What We Collect and Why We Hold It

mybos88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when creating your account — name, contact details, and your chosen payment method. When you deposit or withdraw using Touch 'n Go eWallet, Boost, or GrabPay, transaction references are logged to verify the transfer and resolve any dispute you raise.

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We also gather device identifiers and session data to protect your account from unauthorised access. Browsing behaviour within the platform is recorded in aggregate form only; we do not build individual profiles for advertising purposes. Data is held for as long as your account remains active,
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and for a reasonable period after closure to meet any audit or dispute obligations. We do not sell your personal data to third parties. Access to your data internally is limited to team members who need it to operate, verify, or support your account. Where we
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share data with payment processors — including the networks behind Touch 'n Go eWallet, Boost, and GrabPay — it is limited to what those processors require to complete your transaction. The platform is available where local law permits, and our data practices are shaped around that
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principle.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct, or remove the personal data we hold on your account, there are three ways to get in touch. For account-specific requests — such as updating your registered contact details or querying a transaction log tied to your Touch 'n Go eWallet or Boost deposit — live chat is the quickest route. For written data requests, email puts your request on record. Players in George Town and across Malaysia can use the same channels; there is no separate regional line.

Live Chat Open the chat window from any page in your account. Best for quick corrections to your registered details or payment record queries.

Email Support Send a written data request to our support address. We acknowledge receipt and respond with the data we hold or the action taken.

Account Settings Some details — display name, contact number — can be updated directly in your account settings without contacting support at all.

Common Questions About Your Data and Rights

These are the questions we get most often from account holders about how their data is used, stored, and accessed. If your question is not covered here, live chat or email will get you a direct answer.

We collect your name, contact details, and the payment method you register. Deposit and withdrawal activity — including references from Touch 'n Go eWallet and Boost — is logged to verify transactions and support any disputes you raise.

Only with payment processors required to complete your transaction — such as the networks behind GrabPay or DuitNow. We do not share your data with advertisers or sell it to any third party.

We retain transaction records for a set period after account closure to handle any outstanding dispute or audit requirement. Once that period passes, the data is deleted from our active systems.

Yes. Send a written request via email or raise it through live chat. We will confirm what data we hold on your account and provide it in a readable format within a reasonable timeframe.

Some details — like your contact number — can be updated directly in account settings. For removal requests or corrections we cannot process automatically, contact us through live chat or email and we will action it.

Session cookies keep your login active and remember your position in the game lobby. Analytics cookies run in aggregate only — they count page visits and do not track or store your individual browsing history for targeting.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What mybos88 Does With Your Personal Data

Data Handling, Cookies, and Account Security

Account Security

Cookies and Session Data

Data Retention

Third-Party Access

How to Reach Us About Your Data

Common Questions About Your Data and Rights

01 What personal data does mybos88 collect when I open an account?

02 Does mybos88 share my data with anyone outside the platform?

03 How long does mybos88 keep my data after I close my account?

04 Can I request a copy of the data mybos88 holds on me?

05 How do I ask mybos88 to correct or remove my personal data?

06 What do cookies on mybos88 actually do?

Privacy Policy

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